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How do I pay for a purchase on Pet Pot?

Pet Pot offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Pet Pot trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, EMI and Wallet to make your purchase.

Pet Pot also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 27 other currency’s.

Are there any hidden charges when I make a purchase on Pet Pot?

There are NO hidden charges when you make a purchase on Pet Pot. The prices listed for all the items are final. The price you see on the product page is exactly what you pay.18% GST as applicable on total bill.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India and 21 other countries.

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

Internationally issued credit/debit cards can be used (Subject to acceptance).

Is it safe to use my credit/debit card on www.petpot.in ?

Your online transaction on www.petpot.in is secure with the highest levels of transaction security currently available on the Internet.

All credit card and debit card payments on Pet Pot are processed through secure and trusted payment gateways managed by CC Avenue.

What steps does Pet Pot take to prevent card fraud?

Pet Pot realizes the importance of a strong fraud detection and resolution capability. We and our online payments partner monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologies for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

Can I use my bank's Internet Banking feature to make a payment?

Yes. Pet Pot offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

Can I make a credit/debit card or Internet Banking payment on petpot.in through my mobile?

Yes, you can make credit card payments through the petpot.in mobile site and application.

What is Pet Pot credit card EMI option?

With Pet Pot credit card EMI option, you can choose to pay in easy installments of 3, 6, 9, 12, 18*, or 24 months* with credit cards issued by your bank.

*18 & 24 months EMI options are available from select banks only.

There is NO processing fee charged for availing Pet Pot EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Pet Pot.

You may check with the respective bank/issuer on how a cancellation, refund or pre-closure could affect the EMI terms, and what interest charges would be levied on you for the same.

The table below shows a representative rendering of EMI plans for a Rs 20,000 purchase on pampepetproduct.com paid using the EMI payment plan

Tenure (months) Loan amount Monthly installment Bank interest rate Total effective price you pay Interest paid to Bank

3 Rs 20,000 Rs 6,800.44 12.00% Rs. 20,401.33 Rs. 401.33

6 Rs 20,000 Rs 3,450.97 12.00% Rs 20,705.80 Rs. 705.80

9 Rs 20,000 Rs 2,344.32 13.00% Rs 21,098.89 Rs. 1,098.89

12 Rs 20,000 Rs 1,786.35 13.00% Rs 21,436.15 Rs. 1,436.15

How do I make a payment using Pet Pot credit card EMI option?

Once you've added the desired items to your petpot.in shopping cart, proceed with your order as usual by entering your address. When you're prompted to choose a payment mode for your order, select 'EMI' & follow these simple steps:

Choose your credit-card issuing bank you wish to pay from

Select the EMI plan of your preference

Enter your credit card details

Click 'Save and Pay'

Please note that the full amount will be charged on your card the day of the transaction.